Privacy Policy

Last updated: August 17, 2024

  1. Introduction

Welcome to Flowglad ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

  1. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

a) Identity Data: first name, last name, username or similar identifier

b) Contact Data: email address, telephone number, billing address, shipping address

c) Financial Data: bank account and payment card details

d) Transaction Data: details about payments to and from you, and products or services you have purchased

e) Technical Data: internet protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform

f) Profile Data: your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses

g) Usage Data: information about how you use our website and services

  1. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

a) To provide and maintain our service b) To process and complete transactions c) To manage your account and provide you with customer support d) To communicate with you about products, services, offers, and promotions e) To improve and personalize our service f) To comply with legal obligations

  1. Data Sharing and Disclosure

We may share your personal information with:

a) Service providers who perform services on our behalf b) Payment processors and financial institutions c) Legal and regulatory authorities when required by law d) Business partners with your consent

We do not sell your personal data to third parties.

  1. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

  1. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

a) Request access to your personal data

b) Request correction of your personal data

c) Request erasure of your personal data

d) Object to processing of your personal data

e) Request restriction of processing your personal data

f) Request transfer of your personal data g) Right to withdraw consent

  1. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

  1. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

hello@flowglad.com